Purchase

To update your account information, log in to your account and navigate to the account settings. You can update your personal details, shipping address, and payment methods there.

Please call us immediately at +961 81 28 00 20 on the same day of placing the order or the second day to check whether your order has been shipped or not.

Or you may visit your account under the “Order History” Tab and Click Cancel Order.

To find your correct size, please refer to our Size Guide. This guide provides detailed measurements and tips on how to measure yourself accurately. If you’re still unsure, our customer service team is happy to assist you.

Our items are designed to fit standard sizing, but sizes can vary by brand and style. We recommend checking the size chart for each item. Also we recommend you to check the measurement size below which will help you determine your exact size.

If you receive a defective or incorrect item, please contact our customer service team as soon as possible. Provide your order number and details about the issue.

To extend the life of your lingerie, follow the care instructions on the label. In addition, you can check our composition care listed on the website.

Yes, you can select the size of the Gift Bag you want in your cart page, before proceeding to checkout.

Yes, we have both E-gift cards and Physical gift cards. Our E-gift cards are only used for online shopping, whereas our Physical gift cards are available in all our physical branches.

Step 1: Enter E-gift card product

Step 2: Choose the amount
Step 3 : Enter the sender’s email, the recipient’s name and write your customized message
Step 4 : Add to cart and proceed to checkout
Step 5 : The recipient will receive an email with a coupon code that is valid for a year